To report a Debit MasterCard lost/stolen, call us toll free at 844-246-1403 Monday – Thursday 8:30AM-4:30PM, Friday 8:30AM-6:00PM, and Saturday 8:30AM-12:00PM. After hours, please call 800-472-3272 to cancel your card.
You should also consider downloading and using our CardValet® app. The app allows you to turn your debit card “on” or “off” anytime.
CardValet® is easy to use and one of the most powerful tools you can have to protect against fraudulent use of a lost, stolen or compromised debit or credit card. It can also be useful for controlling the way dependents can use a credit or debit card you give them. In addition to the ability to turn your cards “on” or “off” for all transactions, you can also:
- Limit the card to a geographic area
- Limit the type of merchant where the card can be used
- Limit the dollar amount for any transaction
- Receive alerts when anyone attempts to use the card outside your limits
Download today from your Google or Apple apps stores.